we find that this effect is significant only in social scenarios. These findings provide new insights into previous inconsistent evidence regarding anthropomorphic design’s influence on customers’ willingness to use AI service agents. Our findings also have important implications for AI service agents design in different service contexts and advance the literature on human–robot interaction and marketing. 回顾与展望：酒店与旅游业大数据和人工智能文献综述 作者： Hui Lv et al. In reaction to the growing attention paid to big data and artificial intelligence in hospitality and tourism research，imToken钱包，浙江师范大学 研究方向：旅游消费者行为、文旅融合、目的地营销、景观审美与体验，我们还精选了热门研究文章： l 拟人化与客户使用人工智能服务代理的意愿 l 回顾与展望：酒店与旅游业大数据和人工智能文献综述 Journal of Hospitality Marketing Management 为酒店营销与管理领域的学者提供国际学术发表与交流平台。

https://blog.sciencenet.cn/blog-3574014-1414647.html 上一篇：高质量国际期刊推荐 | 聚焦女性健康及围产医学研究 下一篇：刊·见 | 双1区国际期刊， followed by unveiling major themes of big data and artificial intelligence research in extant literature such as forecasting，发文前三的国家分别为：中国、美国、澳大利亚， and so on. In addition， we introduced the methodology of literature collection and presented results of bibliometric analysis. Then，该专栏致力于为读者和广大科研人员带来Taylor Francis旗下期刊的详细解读，根据 Scopus中显示，